gorblox Terms of Use

We at gorblox operate a sportsbook and casino platform serving users in jurisdictions where our services are legally permitted. These terms outline the conditions under which you access gorblox, create an account, deposit and withdraw funds, and participate in our markets and games. By using gorblox, you agree to these terms and our policies.

Our platform supports football betting on Liga 1, Piala AFF, Champions League, and other tournaments, alongside live-dealer tables, slot games, and esports markets. We process deposits and withdrawals through eight payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). Account verification is required before your first withdrawal.

We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. Our services are available only where local law permits.

Account Opening and Eligibility on gorblox

To open a gorblox account, you must provide a valid email address, create a password, and complete identity verification (KYC). We require your full name, national ID number, and phone number. Verification typically completes within a few hours during business days.

You must be of legal age in your jurisdiction to use gorblox. We do not knowingly permit accounts opened by minors. If we discover that an account holder is underage, we reserve the right to suspend or close the account and forfeit any balance.

You are responsible for maintaining the confidentiality of your gorblox login credentials. We are not liable for unauthorized access if you share your password or fail to secure your account. If you suspect unauthorized access, contact our support team immediately.

Deposits and Withdrawals on gorblox

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts. E-wallet deposits settle within seconds. Bank transfers depend on your bank's processing; typically a few hours during business days or longer on weekends.

Your gorblox balance is unified across all activities—sports betting, live-dealer tables, and slot games. Deposits fund your entire account; withdrawals apply to your total balance, not a specific game or market.

We do not guarantee subject to verification. Settlement depends on external banking systems and may take one to two business days for bank transfers. During major holidays like Idul Fitri, Idul Adha, or Imlek, processing may be delayed.

account preferences and Verification

We may impose account preferences based on your account age, verification status, and activity history. First-time users may face lower limits until their account is fully verified. Limits increase as your account matures and verification is confirmed.

Withdrawal requests are subject to verification review. We may request additional documentation to confirm your identity or the source of funds. This process typically takes a few hours but may extend longer if additional information is needed.

Bonus Terms and Conditions

We may offer promotional bonuses to new or existing users. Any bonus offer is subject to specific terms, including wagering requirements, game restrictions, and expiration dates. Bonus terms are displayed at the time of offer; you must accept them to claim the bonus.

Bonuses are not withdrawable as cash. You must meet the wagering requirement by playing eligible games before bonus funds can be converted to withdrawable balance. If you do not meet the requirement within the specified period, the bonus expires and is forfeited.

We reserve the right to modify, suspend, or cancel bonus offers at any time. Abuse of bonus offers—such as opening multiple accounts to claim repeated bonuses or using bonus funds for prohibited activities—may result in account suspension and forfeiture of all balances.

Prohibited Activities on gorblox

We prohibit the following on gorblox:

• Opening multiple accounts to circumvent limits or claim repeated bonuses.
• Using gorblox for money laundering, fraud, or other illegal activities.
• Sharing your account with other users or allowing others to access your balance.
• Attempting to manipulate game outcomes or exploit technical vulnerabilities.
• Engaging in abusive behavior toward our support team or other users.
• Accessing gorblox from jurisdictions where our services are prohibited by law.

Violation of these prohibitions may result in account suspension, balance forfeiture, and referral to relevant authorities.

Dispute Resolution and Complaints

If you have a complaint about gorblox, contact our support team with details of the issue. We will investigate and respond within a reasonable timeframe. Most disputes are resolved through direct communication.

If you are not satisfied with our response, you may escalate your complaint to our management team. We will conduct a full review and provide a final decision. Our decision is binding unless you pursue legal action in your jurisdiction.

We are not liable for losses resulting from technical failures, internet outages, or other circumstances beyond our control. We are also not liable for losses resulting from your own decisions, including stake amounts, game selection, or withdrawal timing.

Jurisdiction and Governing Law

gorblox operates under the laws of the jurisdiction in which our services are legally offered. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

By using gorblox, you acknowledge that you are accessing our platform from a jurisdiction where our services are legally permitted. We reserve the right to restrict access from any jurisdiction at any time.

Any legal disputes arising from your use of gorblox are subject to the laws of the jurisdiction where gorblox is registered. You agree to submit to the jurisdiction of courts in that location.

Our gorblox Data and Privacy Commitment

We collect personal information—name, email, phone number, national ID—to verify your identity and process deposits and withdrawals. This information is stored securely and used only for account management, fraud prevention, and regulatory compliance.

We do not sell your personal data to third parties. We may share information with payment processors, banks, and regulatory authorities as required by law. Your data is protected by industry-standard encryption and access controls.

You have the right to request access to your personal data or request deletion, subject to legal retention requirements. Contact our support team to exercise these rights.

Changes to gorblox Terms

We may update these terms at any time. Changes take effect immediately upon posting. Continued use of gorblox after changes are posted constitutes acceptance of the updated terms. We recommend reviewing these terms periodically.

If you do not agree with updated terms, you may close your gorblox account and request withdrawal of your balance. We will process your withdrawal according to our standard procedures.

Final Notice

These terms constitute the entire agreement between you and gorblox regarding your use of our platform. If any provision is found to be unenforceable, the remaining provisions remain in effect.

Our services are available only where local law permits. Users are responsible for verifying compliance with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.

For questions about these terms or our policies, contact our support team. We are available to assist with account issues, payment questions, and general inquiries about gorblox.