gorbloxPrivacy Policy

This page describes what we collect when you use gorblox and how we keep that data protected. We at gorblox take your privacy seriously. When you create an account, deposit funds via DANA, e-wallet, mobile banking, or bank transfer, or place a bet on Liga 1 or other markets, we collect information necessary to operate our platform, comply with local law, and prevent fraud.

Our privacy practices reflect our commitment to transparency. We do not sell your personal data to third parties. We share information only with payment processors, identity verification providers, and other service partners who help us deliver gorblox's services. This policy explains what data we collect, how we use it, and what rights you have.

We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. Our services are available only where local law permits.

What Data We Collect on gorblox

We collect data in several categories:

• Account information: Your email address, phone number, full name, date of birth, and national ID number. We require this to create your gorblox account and verify your identity before your first withdrawal.
• Payment data: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we record the payment method, amount, and timestamp. We do not store your full payment card or wallet credentials; payment processors handle that encryption.
• Activity logs: We track your bets on Liga 1, Piala AFF, Champions League, and other markets; your slot game sessions; your live-dealer table activity; and your account login times. This helps us detect fraud and resolve disputes.
• Device and browser data: We collect your IP address, browser type, operating system, and device identifiers. This helps us secure your account and prevent unauthorized access.
• Cookies and tracking: We use cookies to remember your login session and preferences. Third-party analytics partners may place cookies to measure site traffic and user behavior.

How We Use Your Data on gorblox

We use your data for these purposes:

• Account management: We verify your identity, process your deposits and withdrawals, and manage your gorblox account balance.
• Fraud prevention: We analyze your activity patterns to detect suspicious behavior, such as multiple rapid withdrawals or logins from different countries.
• Legal compliance: We comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations by collecting and storing your identity documents.
• Customer support: We use your contact information to respond to your inquiries about gorblox services, payment issues, or account problems.
• Platform improvement: We analyze aggregate usage data to improve gorblox's performance, add new markets (such as Piala Indonesia or Piala Asia), and enhance user experience.

Third-Party Processors and Data Sharing

We work with several third-party partners to deliver gorblox services:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our bank partners (online payment, e-wallet, mobile banking, local payment) process your deposits and withdrawals. They receive your payment method and transaction amount.
• Identity verification providers: We use third-party KYC services to verify your national ID and phone number. These providers store your identity documents temporarily during verification.
• Analytics partners: We use Google Analytics and similar tools to measure site traffic and user behavior. These partners may place cookies on your device.
• Customer support platforms: We may use third-party helpdesk software to manage your support tickets and inquiries.

Our servers may sit outside your jurisdiction. Your data may be transferred to and stored in countries other than Indonesia. We ensure that all data transfers comply with applicable data protection laws.

Your Rights Regarding gorblox Data

You have the following rights:

• Access: You can request a copy of all personal data we hold about you on gorblox.
• Correction: You can update your email, phone number, or other account information through your gorblox account settings.
• Deletion: You can request deletion of your gorblox account and associated data, subject to legal retention requirements (we may retain records for anti-fraud purposes).
• Opt-out: You can disable non-essential cookies through your browser settings. You can also opt out of marketing emails by clicking the unsubscribe link in any message from gorblox.

To exercise these rights, contact our support team through the gorblox platform or email the address listed in the contact section below.

Cookies and Tracking on gorblox

We use cookies to:

• Keep you logged into your gorblox account across sessions.
• Remember your language preference and account settings.
• Measure site traffic and user behavior through analytics.
• Detect and prevent fraud.

You can disable cookies in your browser settings, but this may limit gorblox functionality. Some features, such as account login, require cookies to work.

Data Retention and Security on gorblox

We retain your personal data for as long as your gorblox account is active, plus a retention period for legal and fraud-prevention purposes. After account closure, we may retain anonymized or aggregated data for statistical analysis.

We protect your data using industry-standard encryption (HTTPS), secure servers, and access controls. Our staff access your data only when necessary to provide gorblox services or comply with legal requests. We do not guarantee absolute security; no online system is completely immune to breaches.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by email or by posting a notice on gorblox. Your continued use of gorblox after changes indicates your acceptance of the updated policy.

Contact Us About gorblox Privacy

If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your information, contact our support team through the gorblox platform. We aim to respond to privacy inquiries within a reasonable timeframe.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. This privacy policy is effective as of the date posted on gorblox and applies to all users of our platform.